Shipping, Returns & Support

Nothing. Standard ground shipping is always free — no minimum order, no promo code needed. Expedited delivery is also available at checkout for an additional fee; timeframes are displayed at checkout based on your location.

We currently ship throughout the United States.

We take 2 business days to carefully prepare and pack your order, then it's on its way. Standard ground delivery typically takes 2–7 business days after that, depending on your location.

Yes — once your order ships, you'll receive a tracking number so you can follow it right to the door.

At this time, we're unable to guarantee specific delivery dates. If your gift is for a special occasion, we recommend ordering early or selecting expedited shipping at checkout.

All sales are final. Because each gift set is carefully curated and assembled with care, we're unable to accept returns or exchanges. That said, if something isn't right, please reach out — we want to make it right.

We do not offer refunds for completed purchases.

We're so sorry if that happens. Please contact us promptly and include a photo of the damage upon delivery. We'll send a replacement right away — no hassle, no runaround.

That's on us and we'll fix it. Get in touch with your order details and we'll sort it out as quickly as possible.

Contact us immediately. If your order hasn't shipped yet, we'll do our best to update the address.

You can reach us through our contact page. We're a small, dedicated team and you'll always hear from a real person.

We aim to respond within 1–2 business days.

Absolutely. We love helping find the perfect gift — reach out anytime and we'd be happy to offer suggestions.

Just ask. There's no such thing as a question too small — reach out anytime.